Best Rate Guaranteed

Policies


 

Connect with nature and its true essence

24 hour reception

Check-in from 16:00 | Check-out ends at 11:00

Minimum age for check-in is 18 years old.

CHILDREN AND EXTRA BEDS

- Children from 0 to 4 years old, stay free of charge.

- Children from 5 to 12 years old (inclusive), 50% of the applicable rate for accommodation and meals, per day.

- Children under 12 years of age (maximum of 1 child per room) will be accommodated free of charge on an accommodation basis only if they share a bed with one or two adults, but meals will be charged.

- Rooms to accommodate families with children are subject to availability.
- For children in individual accommodation, the full adult rate will be charged.

- Cost of extra bed/bunk is 30€/ person
Reservations for baby cots and extra beds are on request and subject to confirmation of availability.

Reservations

To guarantee your reservation, you must provide us with the details of a valid credit card or make a bank transfer of 50% of the value of your stay. Glamping reserves the right to pre-authorise credit cards. If your rate is non-refundable, the amount is charged in full at the time of booking.

Free cancellation policy: You can cancel your refundable reservation free of charge up to 72 hours before the day of check-in.

Group reservation policy: You can cancel your group reservation or part of it free of charge up to 15 days before the check-in date. After this period there will be no refunds.

Check-out after 11am : Always subject to request and availability. Please contact the reception at least 24 hours in advance. An additional fee may be associated with this service. We will be able to store your luggage at no additional cost, please contact us for more details.

Early check-out: The Hotel reserves the right to charge the total cost of the stay in case of early departure of the guest and without prior information (24 hours minimum). If the booking is non-refundable, it will be charged prior to arrival at the hotel and there will be no refund in case of early departure.

Early check-in (before 4pm): Always subject to request and availability. Please inform reception when booking or at least 24 hours in advance. We will be able to store your luggage at no additional cost, please contact us for more details.

Children: The hotel provides cots free of charge, upon request and subject to availability.

Unlocking the safes: Glamping is not responsible for any object or document. However, the accommodations have a safe for your personal use, during your stay. In case of blocking, for 3 consecutive errors of code, it will be inaccessible for a period of 30 minutes. However, in urgent situations, you can contact the Reception for an exceptional manual opening, accessible only to authorized personnel. The safe will be opened in the presence of the guest.

Parking: The property has private parking for clients and guests. We advise you to leave your car closed. We are not responsible for damages caused to third parties, thefts or robberies occurred with the vehicles.

Smoking: It is strictly forbidden to smoke in all of Glamping's interior spaces, especially in the accommodation. Outside you will find suitable places to smoke. See reception for more details.

Damage caused or missing objects: Glamping reserves the right to charge any damage caused by the customer.